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Customer reviews of Gravel Hill Car Sales Ltd

At Gravel Hill Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Gravel Hill Car Sales Ltd

Gravel Hill Car Sales Ltd

Based on 79 customer reviews

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  • 5

    Great service

    By Hannah L on 10 January 2019 | Verified purchase

    Great service, a couple of test drives, answered all our questions.thank you

  • 5

    Honest and Friendly Business

    By Emily H on 02 January 2019 | Verified purchase

    I came to the garage on the search for my first car. I was immediately handed over the keys and allowed to look over the car and take it out for a test drive by myself. I was shown all of the paperwork and there was no pressure to buy the car at all. After identifying a small fault, Pat arranged that it would be fixed the very next day so that I could have the car as soon as possible. I found the service to be incredibly friendly and professional and felt happy to buy a car from Gravel Hill Garage knowing that they would help me with anything I needed. An incredibly positive experience overall and one which I would recommend to any one, especially those that have never bought a car before.

  • 5

    Fantastic sale very happy

    By David B on 02 January 2019 | Verified purchase

    I saw the vw golf on line and phoned the garage. Pat was happy for me to go and see the car despite it being the Christmas holidays. The car was as described. The timing belt was a concern of mine but Pat was happy to book the car in to have the belt and water pump changed. I wasn't expecting a phone call the next day to say the car was ready but that's precisely what happened. I would definitely recommend them.

  • 5

    Gravel Hill Motors

    By EFFIE A on 06 December 2018 | Verified purchase

    A few glitches after buying a car but staff were excellent at sorting them out and went out of their way. Thank you

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    Glad all was sorted to your satisfaction. Thank you

  • 5

    Gravel Hill Car Sales Ltd after sales experience.

    By Rob K on 27 November 2018 | Verified purchase

    Bought a 2014 BMW from Gravel Hill Car Sales this year 2018. Traded in a Mini and got a reasonble part exchange. Had a minor issue with a rattle in the tailgate area on the BMW. I received fantastic after sales customer service. They picked up the car, fixed it, no charge, brought it back to my door and even cleaned it and for a final touch replaced the air freshener. Really helpful on the telephone, kept me informed of progress and when the car would be returned to me. I would highly recommend this car sales company from the experience I have had with them so far and with the quality of the car I bought from them.

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    Thank you for this lovely review. Much appreciated

  • 5

    Recommended Dealer

    By Mr H on 06 November 2018 | Verified purchase

    My car was out of warranty but they still paid half of the repair bill. They really went beyond what I was expecting. Highly recommend this garage

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    Don't tell everyone we are that kind :). Seriously, thank you for your purchase.

  • 5

    Gravel Hill Car Sales

    By J B on 06 November 2018 | Verified purchase

    Very straight forward we agreed for a few things to be changed and a date to collect and all work was complete and was ready as agreed.

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    Thank you for taking the time out to write a complimentary review

  • 5

    Happy with new motor!

    By Ali P on 05 November 2018 | Verified purchase

    Friendly, honest and helpful service, very happy with the deal I got.

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    Glad you are happy with your purchase. Thank you

  • 5

    Excellent experience

    By S N on 24 October 2018 | Verified purchase

    Easy process. No hard sell. Looked at available vehicles without being 'escorted'. Given key to vehicle I was interested in so I could look it over by myself. Booked test drive for the following morning. Agreed to purchase the vehicle and dealer happy to part exchange. Dealer replaced defective tyre, had vehicle MOT'd and arranged tax. Very happy with whole experience, and would thoroughly recommend to others.

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    We try and make the process as easy as we can and thankfully it works well. Thanks for the kind words

  • 5

    Pleased with sale - car in great condition

    By Sophie B on 09 October 2018 | Verified purchase

    pleased with car, had no problems so far, owned it for about a month now.

    Reply from Gravel Hill Car Sales Ltd on 15/12/18

    Hopefully you will a have a good few months more trouble free. Thanks

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