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Prices differed slightly from auto trader and there website although not by much. But start to finish the boys at gravel hill were amazing! I delt with 2 different jacks and Zack. All 3 of them were very professional and friendly. When I wasn’t sure of a few things they were not afraid to go above and beyond to help me out. My little Skoda is perfect. She had a few little dings and a split cable when I first saw it but the mechanics there did a fantastic job in making her look brand new again by the time I picked her up. Nothing is too much for the team there. Wish I could give more then 5 stars

Bought a Corsa from them in October last year and were very professional and quick. Sadly it did have some issues on the day of collection but it was quickly picked back up the next day and repaired within the week free of charge. Excellent Service

Can’t praise Gravel Hill Car Sales highly enough!They really do go above and beyond.
Jack and his team are such a friendly,knowledgeable bunch.Extremely pleased with our purchase!!

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I found all the team at Gravel Car Sales very informative and helpful. No pressure when I came back from a test drive. When I collected my new vehicle it had been professionally valeted and Jack was very efficient in dealing with the transaction.

Outstanding Level of Service
If you are looking to buy a quality used car, regardless of budget, I suggest you look no further than Gravel Hill Car Sales. I am not one for writing reviews online (either positive or negative) but having made five purchases from the Gravel Hill team over the past four years, I feel duty bound to pass on my thanks for the superb level of customer care, honesty and advice they offered, not just during the buying process but more importantly, afterwards too. It seems that nothing is ever too much trouble for the team at Gravel Hill and it is no surprise that others feel as passionately as I do about this exceptional business.I’ve bought cars of all ages from large dealerships throughout the south and was always dubious about purchasing from a small second-hand car dealership – Gravel Hill Car Sales have proved to me how very wrong I was!
Couldn’t recommend them highly enough
J. Reilly

I was recommended gravel Hill and I’m pleased I took friends advice in going for a look . Found just what I wanted fair price . Sales man very helpful aswell. I highly recommend.

First time in ages I’ve brought from a dealer and these guys did not let me down, excellent service from start to finish and went out of there way to help my situation quickly. Fast friendly service highly recommended, Thanks jack and all the team 👍🙂

Recently bought a car from these guys really helpful and very accommodating. Would definitely recommend.

Amazing car sales , I would 100% recommend this place to anyone wanting to buy a quality used car , they are professional, not pushy at all , and make sure the car you buy is totally up to scratch , I’ll definitely be going back again for another car when I need to

We bought a car from Gravel Hill car sales and I can honestly say it was a pleasure, there is no pressure salesmanship like the majority of places you visit and there after sales service I believe is second to none having a slight problem took the car back and within the day problem fixed and added bonus of putting new tyres on the back without me asking .
Great service great guys will definitely be back for next vehicle

In December, I bought a car from Gravel Hill Car Sales. On my initial inspection of the car, there were a few bits that I pointed out, and with out hesitation, the details were taken of the issues I found, and the parts were then posted to me, so I could get them fitted at my local garage. Fast forward a few weeks, up to last week(03/02/2024 a Saturday) , the car was making a horrific noise, and I took it to my local garage to find out what it was, and it turns out the rear pads had been worn out, and the reason for that was because the brake calliper had seized. I contacted Jack (on a Sunday morning)and mentioned this to him, again, without hesitation or any questioning, he asked me to get a quote from my garage to do the work. He was happy with the quote and approved it immediately, all within the space of about 36 hours. Cannot recommend them
Enough, there is a reason they are this highly rated on google.

I have brought 2 cars from gravel hill, both fantastic cars. First one I part exchanged back, purely because I wanted something a bit more spacious.
There is no pressure from any of the guys there, I felt completely comfortable. Jack and the rest of the guys are great and if I ever need another car in the future, I wouldn’t go anywhere else (not so soon I hope though 😂)
I would definitely recommend gravel hill, thanks for the Astra, I loveeee it. Donna

I purchased a car on 9 January, and it got delivered to me on 11 January. I am so happy with the car. I am glad I purchased a car from them. I feel very comfortable purchasing from them again in the future. Thank you so much.

Highly recommend Jack and his team. The car we bought was in great condition and well priced. There was a minor issue with the car, which Gravel Hill had fixed before purchase, but the issue needed looking at again by my local garage after we’d bought it. Jack paid this additional cost of repair, without any issues. Happy customer 🙂

We bought a Citron C4 from Jack in August 2023. After seeing the car once for a test drive, we chose to purchase the car. After a few things were picked up on the test drive Jack had the car’s wheel alignment checked again for peace of mind.

The car was delivered promptly the following week, but it hadn’t been cleaned prior to delivery. After contacting Jack he sent £50 via bank transfer for valeting and apologised.

After a month, when it started to get hot in September, we noticed that the air conditioning was broken. Again we contacted Jack and after it was recharged at the garage Jack immediately covered the cost of the repair (£163.99).

Jack has been very professional throughout. Having been burnt previously with a second hand car dealer, Jack was a breath of fresh air. We would thoroughly recommend his business and use him again.

Small problem with the car’s fuel cap a few days after buying. Gravel Hill sent a mobile mechanic to our house to fix it. The warranty is real! Highly recommended *****

You will not find a better place to buy a used car than Gravel Hill Car Sales. We purchased a small car earlier this month that was exactly what we were looking for at a great price. Gravel Hill sorted out a few little issues before we collected the car the following week. Unfortunately after a few days it was clearly apparent that there was a mechanical issue with the engine. After a couple of visits to their warranty mechanic in Portchester, it was unfortunately not a simple fix. Gravel Hill took the car back and gave us a full refund. Although we had a fair share of hassle with this car, it was not the fault of Gravel Hill and I’m sure there are a lot of dealers who would have been a lot less willing to sort it out. Don’t hesitate to buy a car from them- they will look after you if there are problems.

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Great service and people would recommend to anyone

I purchased a Nissan juke from this garage. The guys there were very knowledgeable and extremely helpful. Any questions I had they answered straight away. Would highly recommend this garage

Sister brought car here and very happy with her purchase

for the first time i see a company which really want you to be happy with your purchase, great service on the phone and in branch, they even polish and clean the car, repair everything just to make me feel satisfied fully, they deliver and after sales was incredible, highly recommend, both Jack the owner and jack the sales person are amazing, highly recommend !

I recently bought a car from Gravel Hill car sales, and I must say that their dedication to customer satisfaction is unparalleled. After purchasing a car from them, I experienced an unfortunate breakdown shortly afterward. However, the way they handled the situation with utmost care and professionalism left me amazed and grateful.

From the moment I contacted them about my car troubles, their team went into action promptly. They listened to my concerns and empathised with my frustration. The dealership’s commitment to resolving the issue quickly was evident throughout the entire process.

Firstly, they arranged for my car to be towed to their service center at no cost to me. This was a huge relief, as I was worried about the logistics and expenses of transporting a broken-down vehicle. Their proactive approach ensured that I experienced minimal inconvenience during this stressful time.

Once at the service center, they conducted a thorough inspection and diagnosed the problem promptly. The transparency and communication throughout the repair process was outstanding. The team took the time to explain the issue in detail, answering all my questions and ensuring I understood the repairs needed.

What impressed me the most was how quickly they got the work done. Recognising the urgency of my situation, they prioritised my car and completed the necessary repairs. The dealership even provided me with a courtesy vehicle to use while my car out of action, allowing me to continue with my daily routine without disruption.

In conclusion, I cannot speak highly enough of the extraordinary service I received from Gravel Hill car sales. Their dedication to resolving my car troubles swiftly, efficiently, and with utmost care truly sets them apart. If you’re looking for a dealership that goes the extra mile for their customers, look no further. They have earned my trust and respect, and I will undoubtedly use them again and recommend to my friends and family.

So happy with our Ford Focus that we purchased last month from you. I’m always a little wary buying a new car as unfortunately we had a bad experience with a garage many years ago however Gravel Hill was a totally different experience and dealing with you guys was an absolute pleasure.
Nothing was too much trouble. We initially came to look at a different car but we were also showed lots of other cars that they just had in, one of which we ended up buying! So far so good with the Focus! A lovely car with such low mileage, we were delighted with the service we received from the guys at Gravel Hill. We will absolutely recommend you and will be back when the time comes to replace our other car. Thank you Zac and Jack.

Friendly and efficient. Delivered car for free which was great service.

Friendly and helpful staff, great offers, and good quality cars. They let me test drive 6 cars on the day before choosing the one I wanted. Very happy with the purchase and would definitely recommend.

Have purchased two cars from these guys now. Always great, fast and friendly service. Definitely recommend giving them a try.

I would highly recommend Gravel Hill Cars to anyone looking for a nice second hand car and excellent customer service. I bought a good quality, well priced first car for my son and found everything about the Garage and sales team first class. The staff were friendly, knowledgeable and very helpful. Moreover, there was no pushing for a sale, just a professional team who were there for us. The car was well presented and very competitively priced. What was particularly nice was the preparation of the car for us to pick up. The Gravel Hill Car team had gone out of their way to clean, valet and touch the car up to ensure it was in top shape to be collected. The garage is a real gem, with nice staff and a level of service and trustworthiness that is highly commendable. I would absolutely recommend for those in need of a great second hand car experience.

Bought a car from here back in January, car is perfect and exactly what I needed! Had great help from the guy there and couldn’t have asked for better service 👍🏼

Excellent service well helpful and quality off cars. And quickly sorted the car to get it though a mot and service to have it in my hands.

Very friendly and helpful team at Gravel Gill Car Sales had no issues start to finish. Quick and easy transaction!

Excellent service can’t fault start to finish lovely friendly guys Def recommend. Lovely cars

Superb customer service. Jack was fantastic and i hope Dave has recovered from my driving ! My car was MOT’d and the advisory was dealt with. Jack delivered my car which was a huge plus for me. I would definitely use this garage again (not for a while thou i hope due to new car!) and i highly recommend this garage to anyone looking for a car. 5☆

Absolutely fantastic service highly recommend gravel hill.

Their customer service is excellent and after sales service is also excellent. Would certainly recommend them if looking for a second hand car.

My recent purchase was very simple and pleasant. Helpful staff. Car well cleaned and presented, including in the engine bay. Had a query as aftersales and this has been dealt with in a very helpful way. Happy to recommend them.

I’m writing this review on behalf of my Nan and grandad as they do not have a google account, but they would like to say how impressed they are with the service and quality of care this company has for their customers, they were very helpful and efficient with helping to find a car that best suited them and also finding something in their budget. There was a bit of a delay on receiving the car but that was only due to the company wanting to make sure the car was in tip top shape for my grandparents. They even delivered the car to them as well , such a great company to buy from, very well done to you all at gravel hill cars, you are doing an amazing job !!

It was an absolute pleasure purchasing a car from Gravel Hill. Jack was very personable and dealt with any of my queries in a timely and professional manner. It was a very speedy and straight forward process and I was kept well informed of and about the process of purchasing. I have recommended this garage to my family and friends and would definitely use them again in the future. The price of my car was reasonable and in line with the market of other garages. Don’t have any doubt in purchasing from Gravel Hill, I thoroughly enjoyed purchasing my new car through them and they definitely put the customer first.

Excellent service when buying our new car; fantastic communication from the helpful and honest staff and the car was in absolutely immaculate condition, inside and out. Couldn’t be happier with our purchase, we highly recommend this dealership. With many thanks!

Brought a Nissan Juke from here last week.
It can’t be said enough, really friendly service. The guys are very attentive and want to make sure you are happy. Been driving around in my new car for a week and no issues at all. Really swift in dealing with my finance company and cars are decently priced.

Gravel Hill Car Sales are a very friendly family run business. Jack and Dave were so very helpful and efficient from the first phone call enquiry to me driving my little Ford Fiesta away …Nothing was ever too much trouble and despite me interrupting their day with several calls and queries, they were always happy to be of help giving me the best advice. Constantly kept informed throughout the whole process from start to finish. Amazing service. Thank you Jack for making this experience an enjoyable one Sherie

I have to say, I have a very long and negative history with car dealerships to say the very least. However anything that has came up with this place has been sorted so fairly it’s been unreal. Even going out of their way to help with things they didn’t have to help with. I’m honestly very surprised with their service and shocked at just how good it is. Will definitely be coming back for my next car and recommending to everyone to come here for top top service